Shipping Commitment - Delivery
Welcome to Strapelle, your trusted online store!
At Strapelle, we are committed to providing you with a satisfactory shopping experience, and a fundamental part of this is ensuring the timely delivery of your products. For this reason, we have established our delivery policy to inform you about estimated deadlines and guarantee transparency in our commitment.
After you place your order, we will send you updates on the status of your shipment by email, so you can track it online and have peace of mind that your package will arrive within the agreed time frame.
Delivery Time: Our team immediately processes your order to ship it as quickly as possible . Once the order confirmation and preparation process has been completed, the estimated delivery time is 7 to 15 calendar days.
During the shipping process, we will provide you with a tracking number so you can track your package and be aware of its location. Also, please note that delivery times may vary depending on geographic location and exceptional circumstances, such as holidays or adverse weather conditions. However, we are committed to keeping you informed of any delays that may arise.
If you have any questions or concerns about the status of your order, our customer service team will be happy to help you. You can contact us through our contact page .
Secure Delivery : At Strapelle, we understand the importance of protecting your package during shipping. Therefore, we ensure that our products are carefully packaged to avoid damage during transportation. We work with trusted and reputable shipping partners to ensure your order arrives in optimal condition.
Shipping Address: It is vital that you provide the correct shipping address when placing your order. Be sure to check and update your shipping information before checking out. We are not responsible for delivery delays or problems caused by incorrect or incomplete information provided by the customer.
We appreciate your understanding and patience as we work hard to meet our on-time delivery commitment. We always strive to exceed your expectations and provide you with exceptional service.
Thank you for choosing Strapelle as your online store! We hope you enjoy your purchases and we will be happy to assist you at any time.
Sincerely,
The Strapelle team.