Mirelli

PROCESSING TIME

Orders are processed directly by our shipping team after order confirmation.

Tracking will be provided to your email as soon as your order is shipped.

Current processing time : immediate.

STANDARD SHIPPING DELIVERY TIMES

Mexico : 5-15 business days

USA : 4-8 business days

Europe and UK : 5-10 business days

Australia and New Zealand : 5-10 business days

In pre-sale, shipping may vary from 10 to 15 days.

Your purchase is 100% protected, so if you change your mind before your product ships, we'll give you a full refund.

At Strapelle, we are committed to providing you with a satisfactory shopping experience, and a fundamental part of this is ensuring the timely delivery of your products. Therefore, we have established our delivery policy to inform you of estimated delivery times and ensure transparency in our commitment.

After you place your order, we will send you updates on the status of your shipment via email and/or
WhatsApp, so you can track it online and rest assured that your package will arrive on time.

Also, keep in mind that delivery times may vary depending on geographic location and circumstances.
exceptional circumstances, such as public holidays or adverse weather conditions. However, we are committed to keeping you informed of any delays that may arise. If you have any questions or concerns about the status of your order, our Customer Service team will be happy to help you. You can contact us through our contact page.

Secure Delivery: At Strapelle, we understand the importance of protecting your package during shipping. That's why we make sure our products are carefully packaged to prevent damage during transit. We work with trusted and reputable shipping partners to ensure your order arrives in optimal condition.

Shipping Address: It is vital that you provide the correct shipping address when placing your order, please be sure to check and update your shipping information before completing your purchase. We are not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

We appreciate your understanding and patience as we work hard to meet our commitment to deliver within the specified timeframe. We always strive to exceed your expectations and provide you with exceptional service.

Thank you for choosing Strapelle as your online store! We hope you enjoy your shopping and are happy to assist you anytime.

At Strapelle, we offer a 100% satisfaction guarantee. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order and we will offer you a full refund. Your satisfaction is our top priority.

At Strapelle, we want you to have a safe and reliable shopping experience. That is why we have implemented a completely secure payment system through Mercado Pago, a leading platform in Latin America.

With Mercado Pago, you can be sure that your transactions will be protected and your personal data will be safe. Additionally, if for any reason you change your mind or are not satisfied with your purchase, we offer you the possibility of obtaining a refund for the product.

We want you to have peace of mind that at Strapelle, customer satisfaction is our top priority. Therefore, our customer service team is always ready to help you in case of any questions or problems.

Do not hesitate to make your purchases on our site, knowing that you are in good hands. Thanks for trusting us!

Cada pieza es preparada cuidadosamente para usted. Nuestro compromiso es brindarle una experiencia de compra excepcional desde el primer momento.

Los envíos se realizan generalmente entre 2 y 7 días hábiles, mientras que los artículos que requieren preparación especial pueden tardar hasta 10 días hábiles. Trabajamos únicamente con aliados de prestigio internacional —UPS, DHL, FedEx y Estafeta— para garantizar que su pedido llegue seguro, puntual y en perfectas condiciones.

Envío incluido en pedidos superiores a $2,000; de lo contrario, el costo es de $170.

Durante el trayecto, podrá seguir cada etapa en tiempo real desde nuestro portal de rastreo: Siga su pedido.

📍Los tiempos de entrega pueden variar según la ubicación y factores externos, como días festivos o condiciones climáticas.